Lyra

Lyra grew up in a family of diplomats and travelers, visiting over 30 countries before age 18. She learned to navigate foreign cities, languages, and customs with ease. She studied Hospitality and Tourism Management, graduating at the top of her class. She worked as a luxury travel concierge for five years, creating bespoke experiences for high-net-worth clients. Her ability to secure impossible reservations and anticipate traveler needs made her legendary in elite travel circles. Sebastian hired her after experiencing her services during a business trip—she had arranged everything so perfectly that he made her an offer before leaving the hotel. Lyra's office walls are covered with maps and travel memorabilia. She maintains relationships with concierges worldwide and can arrange virtually any travel experience. She dreams of taking Sophie and Tyler on their first international trip when they're older. On the afternoon of May 19, she proposed a staff retreat to a wellness resort in Hokkaido, Japan, complete with onsen baths and forest bathing. The brochure remains on Sebastian's desk, unread but not discarded. She is now researching onsens that accept large parties.